Purely Coastal Creations
Refund Policy

Baked Goods -

Standard Orders:

- All sales are final on perishable food items once the order has been prepared.

- Cancellations submitted before Thursday at 8:00 PM EST will receive a full store credit.

- Cancellations submitted after the Thursday cutoff cannot be honored as production has begun.

- If you are unsatisfied with your order, contact us within 24 hours of pickup at info@purelycoastalcreations.com with a photo of the product.

We will review each situation individually and, at our discretion, offer a store credit or replacement.

Custom Orders:

- The 50% deposit is non-refundable under all circumstances once production has begun.

- Cancellations made more than 72 hours before the scheduled pickup may receive a store credit for the deposit amount at our discretion.

- Design changes to custom orders must be submitted in writing at least 72 hours before pickup.

 

Subscription Memberships:

- Subscriptions may be paused or cancelled at any time through your member portal.

- Pause or cancellation requests must be submitted a minimum of 72 hours before your scheduled fulfillment day to take effect for that cycle.

- Requests submitted after the 72-hour window will take effect on the following cycle.

- No refunds are issued for subscription cycles already billed and in production.

 

Digital Products (Books):

- All digital product sales are final. Due to the nature of digital downloads, we do not offer refunds on Micro-Bakery Blueprint Series books once the download link has been accessed.

- If you experience a technical issue with your download, contact us at info@purelycoastalcreations.com within 48 hours of purchase and we will resolve it promptly.